Privacy Policy
Platinum Finish Rendering Pty Ltd (ABN 56 703 605 707), trading from Melbourne VIC, is committed to protecting the privacy of our clients, website visitors and suppliers. This policy explains how we handle personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Who we are
Platinum Finish Rendering Pty Ltd (ABN 56 703 605 707) provides professional business and consulting services to clients across Melbourne VIC and surrounding areas. We are the "APP entity" responsible for the personal information we collect and hold.
2. Collection of personal information
We collect personal information that is reasonably necessary for, or directly related to, one or more of our functions or activities. This may include:
- Your name and, where relevant, the name of the business or organisation you represent;
- Your email address, so we can respond to enquiries and provide quotes;
- Your suburb, locality or project address where a service quote or consultation requires it;
- Details of the services you enquire about, and any information you choose to provide in a quote request or enquiry form;
- Records of correspondence between you and our team.
Wherever it is lawful and practicable, we will give you the option of not identifying yourself, or of using a pseudonym, when dealing with us (for example, for general enquiries). In most cases, however, we need basic contact details to provide a meaningful quote or response.
3. How we collect personal information
We collect personal information directly from you when you:
- Submit a quote request via our quote page;
- Contact us through our contact page;
- Send an email to ceo@platinumfinishrendering.online;
- Engage us to provide professional business and consulting services.
We may also collect technical information (such as browser type, device type and pages visited) automatically when you browse this website, as described in section 6 below.
4. Purposes for which we use personal information
We use and disclose personal information for the primary purpose for which it was collected, including to:
- Respond to enquiries and prepare quotes for our services;
- Deliver the professional business and consulting services you have engaged us for;
- Manage our relationship with you, including invoicing and record-keeping;
- Comply with our legal and regulatory obligations.
We will not use or disclose personal information for a secondary purpose unless you would reasonably expect us to do so, or you have consented, or the use is otherwise permitted under the APPs. We do not sell, rent or trade your personal information.
5. Disclosure to third parties
We may disclose personal information to:
- Our professional advisers, such as accountants and legal advisers, where necessary;
- Service providers who host our website, email or analytics tools, who process information on our behalf;
- Government bodies, regulators or law enforcement where we are required or authorised by law.
Some of our website and email service providers may be located outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure that the recipient handles that information in a manner consistent with the APPs.
6. Cookies and website analytics
This website may use cookies and similar technologies to remember your preferences and to understand how visitors use the site. Analytics data is used in aggregate form and is not intended to identify you personally. Most browsers allow you to refuse cookies or delete them through your browser settings; declining cookies may affect some features of this website.
7. Data quality
We take reasonable steps to ensure that the personal information we collect, use and disclose is accurate, up to date, complete and relevant. If you believe we hold information about you that is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us at ceo@platinumfinishrendering.online and we will correct it.
8. Data security
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. Measures include access controls on our systems, secure storage of records and secure disposal or de-identification of information when it is no longer required by law to be retained.
9. Access and correction
Under the APPs you have a right to request access to the personal information we hold about you, and to request corrections. To make a request, email ceo@platinumfinishrendering.online with sufficient detail to identify the information concerned. We will respond within a reasonable period. In limited circumstances we may decline access where permitted by the Privacy Act 1988 (Cth); if so, we will explain our reasons and how you may have the decision reviewed.
10. Direct marketing
We may occasionally send you information about our services where we have collected your information directly from you and you would reasonably expect such communications. Every marketing message will include a simple way to opt out, and you may withdraw consent at any time by emailing ceo@platinumfinishrendering.online We do not use or disclose sensitive information for the purpose of direct marketing.
11. Complaints and enquiries
If you have a question about this policy, or you believe we have breached the APPs or the Privacy Act 1988 (Cth), please contact us by email at ceo@platinumfinishrendering.online We will acknowledge your complaint, investigate it and provide a written response within a reasonable timeframe. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) via its website at www.oaic.gov.au.
12. Links to other websites
Our website may contain links to external sites, including our own pages such as About, Services, Areas and Terms of Service. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their policies before providing personal information.
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page, and continued use of this website after an update constitutes acceptance of the revised policy.
14. Contact details
Platinum Finish Rendering Pty Ltd
ABN 56 703 605 707
Melbourne VIC
Email: ceo@platinumfinishrendering.online
Website: https://platinumfinishrendering.online